Sign-In Policy

Effective Date: [Insert Date Here]

Introduction

At Relaxo Lighting, we strive to provide our customers with a secure and convenient shopping experience. This Sign-In Policy is designed to guide you through the process of creating and using your account on our e-commerce platform.

Account Creation

Eligibility

To create an account, you must be at least 18 years old or have legal parental or guardian consent. By creating an account, you confirm that you meet the age requirement.

Account Information

• Username: You may use your email address or a unique username as your account identifier.
• Password: You are required to create a strong password that must be a minimum of 8 characters long and include a combination of letters, numbers, and special characters.
• Personal Information: You will be required to provide certain personal information, such as your name, address, and contact details, which must be accurate and up-to-date.

Account Security

You are responsible for maintaining the confidentiality of your account credentials and any activities that occur under your account. If you suspect any unauthorized use of your account, you must immediately notify us.

Sign-In Process

Authentication

Each time you sign in, you will be asked to enter your username and password. You may also opt for two-factor authentication (2FA) for an additional layer of security.

Password Management

If you forget your password, you can reset it by following the "Forgot Password" link and verifying your identity using the email address associated with your account.

Session Management

To protect your personal information, your session will automatically expire after a period of inactivity. You will need to sign in again to continue using your account.

Use of Account

Responsibilities

You are responsible for all activities conducted through your account. Ensure that your account information is kept private and secure to prevent unauthorized access.

Prohibited Actions

• You may not use your account for any unlawful purposes.
• You may not share your account details with others or allow others to use your account.
• You may not impersonate another person or create multiple accounts for deceptive purposes.

Termination and Suspension

By User

You can close your account at any time through the account settings. Once your account is closed, you will no longer be able to access your account or any related data.

By Relaxo Lighting

We reserve the right to suspend or terminate your account if you violate any terms of this policy or our Terms of Service, or if we suspect fraudulent, abusive, or illegal activity.

Changes to the Sign-In Policy

Relaxo Lighting reserves the right to update or modify this Sign-In Policy at any time. We will notify you of any significant changes by posting the new policy on our website or sending you an email. Your continued use of the account after such changes will constitute your agreement to the updated policy.

Acceptance of Other Policies

By accepting this Sign-In Policy, you also agree to accept all other policies, including but not limited to our Privacy Policy, Shipping Policy, and Returns & Refunds Policy.

Contact Information

If you have any questions about this Sign-In Policy, please contact us at:

• Email: [Insert contact email]
• Phone: [Insert phone number]